The Big Automation Misconception
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Seek Customer Experience Lessons
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The Secret to Cracking the Code to Customer Success
This post was written by my friend and colleague Thomas Jones. Thomas and I first met at Infusionsoft when he became the director over the consulting team I was on, and while I never reported directly to him; I got to know him because we shared a cubicle wall. Because of our proximity, he was forced to listen to me …
My First Flop
So, it’s the end of the year, and I’m back in Michigan visiting my family. I hope you’re enjoying some time with yours as well, if that’s the type of thing you’re into. So, 2015 has been a pretty busy year for me. Most notably I left my job at Infusionsoft, moved to San Diego, and started Monkeypod Marketing.
Pretty …
Lead Nurture Myth #1
Just the other day a friend published an article based on some nurture advice that I’ve given, and I realized that with as strongly as I feel about nurturing your leads, I still hadn’t written a post for my own blog about nurture.
I’ve written for a few other blogs, like that of the Australian Businesswoman’s Network, and PureChat…
